The time for widespread business adoption of generative AI has come. As company leaders race to fulfill AI’s potential to improve productivity and boost innovation, they are shifting from experimenting with AI to deploying and infusing it across their businesses. At the forefront of this shift are efforts to reinvent customer service, modernize countless lines of code, and automate workflows. But success demands more than identifying the right use cases; it depends on having an open and trusted technology architecture – built on a hybrid-by-design cloud infrastructure – that scales the secure and compliant use of AI models across multiple IT environments. Understand why the right combination of breakthrough technologies and expertise is the key to creating unique business value from AI today.