Chatmantics: From concept to production in 3 months on IBM Cloud

Chatmantics develops virtual assistants to help call centers improve service, sales, and customer acquisition. By integrating IBM® Voice Agent with Watson™, on IBM Cloud, into its clients’ contact centers, the company automates customer interaction, inquiries, qualification and information-gathering, freeing up customer service agents to focus on the most important calls and cutting acquisition costs dramatically. Read more: https://ibm.co/2YTvWZo

“So Voice Agent, what it allows us to do is allows us to be really elastic, and allows us to let a digital entity that's cognitive, using Watson Assistant, to take in inbound queries over voice…and then offer a response back that's going to be, obviously, understandable to that user, and continue that conversation,” explains  Keith Scales, Founder, Chatmantics.

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•IBM Client References: http://bit.ly/1hzYvlB