Caixa Bank centralizes back offices through automation

CaixaBank, S.A., a financial services company based in Valencia and Barcelona in Spain, uses the IBM Business Automation Workflow to centralize its back offices by automating its core processes. Read more: https://ibm.co/2SJ8mij

“The process automation allows us to obtain a lot of information about the task that we are doing and how we are doing and why we are doing this task. And this information is used by us to improve this process,” explains Ramon Aliaga Ugarte, Director of IT Process Automation, Caixa Bank.

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