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Anthem: 데이터를 활용하여 의료 서비스 환경 개선
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Anthem은 디지털 기반으로 고객과 상호작용하는 연결 모델로 전환했으며 AI를 활용함으로써 의료 서비스 환경을 개선을 지원했습니다. 또한 IBM이 주도해 온 자동화를 통해 수작업 없이 문제를 사전에 예방하도록 문제 해결 방식을 자동화했습니다.
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