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From IBM Training
Sometimes searching for learning can provide too many results! IBM Training is introducing Learning Paths and Collections to make it easier for you to find and learn… -
Join IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site:…
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By using the power of Watson solutions, we are transforming your support experience. Watson Chatbot provides a self-service option in an engaging chat experience.
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This video demonstrates how the Watson Question Assistant helps you resolve issues faster.
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This video demonstrates how IBM is leveraging Watson to help agents optimize how they spend their time.
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From IBM Training
This video demonstrates how IBM is leveraging Watson to help agents optimize how they spend their time. -
This video demonstrates the steps to manage support access requests to your company’s Support account. It assumes that you are the account administrator.
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This video demonstrates the steps to request access to your company’s Support account. It refers to the IBM Support site at http://www.ibm.com/mysupport.
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SSFS5DG: FlashSystem 9100 Implementation https://www-03.ibm.com/services/learning/ites.wss/zz-en?pageType=course_description&cc=&courseCode=SSFS5DG IBM Skills…
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SSFS3G: IBM FlashSystem V9000 Storage Implementation https://www-03.ibm.com/services/learning/ites.wss/zz-en?pageType=course_description&cc=&courseCode=SSFS3G …
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From IBM Training
This video demonstrates how to open and manage cases in the IBM Support community that is available for select products. -
From IBM Training
This video demonstrates how to find solutions in the IBM Support community that is available for selected products. -
From IBM Training
This video demonstrates how to use the IBM Support community forums that are available for select products. -
From IBM Training
This video demonstrates how to add and manage systems in the new IBM Call Home Web. -
IBM is enhancing your experience with an improved self-service support platform that is illuminated by Watson.