IBM Sterling Overview and How-to Videos
IBM Sterling Overview and How-to Videos
-
Learn how the application validates the returns against the return policy and how a customer service representative or a supervisor, with appropriate permission, can…
-
Learn how to create returns and exchanges for customer orders in the IBM Sterling Call Center next-generation application and help customers return or exchange their…
-
Learn how to create business customer profiles in the IBM Sterling Call Center next-generation application and then help customers create and manage their orders.
-
Introduction to Sterling Intelligent Promising Premium edition
-
Learn how to create a customer profile that can be used to create and manage orders.
-
Learn how to help customers with the price adjustments and payments for their orders by using the IBM Sterling Call Center (next-generation) application.
-
This video translates the technical language used with supply chain technology and describes a flow of goods using an example of apple juice production. We answer the…
-
Learn how to help customers manage their shipments by using the IBM Sterling Call Center (next-generation) application.
-
Learn how to connect to IBM Sterling Order Management queue manager directly from external queue manger over SSL.
-
Learn how to cancel an order completely or partially by using the IBM Sterling Call Center (Next-generation) application.
-
Learn how to modify orders in IBM Sterling Store Engagement.
-
Learn how to create orders in IBM Sterling Store Engagement.
-
Learn how to use the Solution Accelerator in IBM Environmental Intelligence Suite to monitor the operations of your solar and wind farms.
-
Learn how to apply and resolve order holds by using the IBM Sterling Call Center application.
-
Learn how the IBM Supply Chain Intelligence Suite can help your organization manage and share the food traceability data that is required by the Food and Drug…
Search for ""
Public, Restricted
65
Media
8
Members