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Thumbnail for entry Miami-Dade County + IBM: Miami-Dade County's refreshing approach to serving citizens

02:25

Miami-Dade County + IBM: Miami-Dade County's…

Miami-Dade County + IBM: Miami-Dade County's refreshing approach to serving citizens

Miami-Dade County + IBM: Miami-Dade County's refreshing approach to serving citizens

Carmen Suarez, Assistant Director, Miami-Dade County IT, talks about using IBM Watson Assistant to help respond to the 436,000 customers of the water and sewer department, making their call centers…

ibm
miami-dade county
infuse
ai
sara
watson assistant
government
utilities
water
ctas in production
sara quoma
data & ai
english (u.s.)
en-us
From  CorpMkt-EiC-JY