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This
deep dive discusses the new features delivered in V8.0.2 that improve
caseworkers’ productivity. It also covers the technical foundation of the new
features. Finally, the deep dive…
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IBM
Watson Care Manager (WCM) is a care and case management tool to support
vulnerable populations. Product information is available in the Knowledge
Center
…
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This deep dive discusses the new features delivered in V8.0.1 that improve caseworkers’ productivity. It also covers the V8.0.1 features that enable developers to deliver a richer user…
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Every year, our program integrity experts collate key fraud-fighting algorithms that can help strengthen your program, protect public resources throughout the past year of the COVID-19 pandemic and…
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This IBM Cúram Social Program Management evidence broker video demonstrates the scenario for a client with an ongoing integrated case that contains evidence that is shared to a new application…
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This IBM Cúram Social Program Management evidence broker video demonstrates the scenario for a client with an ongoing integrated case that contains historical evidence that is shared to a new…
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This IBM Cúram Social Program Management evidence broker video demonstrates the scenario for a client with an ongoing integrated case that contains evidence that is shared to a new application…
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The deep dive begins with a brief overview of the specific problems that are faced by caseworkers when they are completing their day-to-day tasks - problems that can reduce caseworkers’…
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The deep dive begins with a brief overview of the specific problems that are faced by caseworkers that the virtual assistant integration helps to address. The deep dive then walks through the details…
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The deep dive describes how the experience for caseworkers is transformed in SPM V8.0.0. The deep dive introduces you to the Carbon design system, which underpins the user interface (UI) improvements…
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The deep dive summarizes the current issues that are faced by caseworkers as they try to answer citizens’ questions. The deep dive also describes the new Case Overview feature in V8.0.0, which…
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This deep dive discusses the reasons the flex charts and widgets were replaced by modern JavaScript. The deep dive provides a brief description of each chart and widget that was replaced. Before and…
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The video shows how to correct evidence. When a client applied for Income Support, the client inadvertently entered their school type details incorrectly. When the caseworker edits the evidence to…
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Citizens who need assistance from public services can face many barriers in understanding the benefits they may qualify for. IBM Citizen Engagement provides citizens with an AI-infused virtual…
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Our team uses rich data resources including proprietary real-world data,
analytics and deep healthcare expertise to help federal agencies
increase value, lower costs and improve services for the…
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IBM Watson Care Manager (WCM) is a care and case management tool to support vulnerable populations. Product information is available in the Knowledge Center, and this short “Show &…
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