Search for tag: "customer analytics"

La clave para mejorar la Experiencia de Cliente

En este webinar analizaremos las ventajas que ofrece Customer Experience Analytics (CXA), la solución de IBM que permite monitorizar los canales digitales y mejorar así la experiencia…

From  509EKH689G 509EKH689G on April 4th, 2019

TalkTalk - creating loyalty with IBM infrastructure

TalkTalk transforms the customer experience by utilizing analytics to create a unique "best offer" for each customer, thus aiding retention. The TalkTalk cloud infrastructure utilizes IBM…

From  270006MQHP 270006MQHP on July 7th, 2017