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Thumbnail for entry Indosat reinvents the contact center with IBM

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Indosat reinvents the contact center with IBM

Indosat reinvents the contact center with IBM

Indosat reinvents the contact center with IBM

Indosat Ooredoo was seeking to enhance customer experience and agent productivity by embedding digital in all customer interactions. Indosat Ooredoo collaborated with IBM to modernize its contact…

contact center
salesforce
bluewolf
ibm garage
ibm services
agility
gbs
data analytics
efficiency
design thinking
client stories
telco
omnichannel
3t
cai
ix
english (u.s.)
en-us
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