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Permanent TSB transforms complaint interactions to customer relationships that last

Every customer complaint is a key business opportunity to grow your business and improve customer relationships on foot of valuable customer feedback. Permanent TSB did just that by transforming the…

From  310001C2YN 310001C2YN on July 15th, 2021

Caixa Bank centralizes back offices through automation

CaixaBank, S.A., a financial services company based in Valencia and Barcelona in Spain, uses the IBM Business Automation Workflow to centralize its back offices by automating its core processes. Read…

From  310001C2YN 310001C2YN on February 10th, 2020

Banco BAI augments compliance, employee, customer & stakeholder service

Banco Angolano Investimentos (BAI), a private bank in Angola improves compliance, increasing profits when it implements the IBM Digital Business Automation suite. Read more: https://ibm.co/37MKdvx …

From  310001C2YN 310001C2YN on February 7th, 2020

AECOM delivers infrastructure for today and tomorrow with IBM

AECOM, a multinational engineering firm in the US accelerates design processes by 99 percent, enhances process delivery control and improves its ability to manage changes when it implements IBM…

From  310001C2YN 310001C2YN on August 6th, 2019