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Permanent TSB transforms complaint interactions to customer relationships that last

Every customer complaint is a key business opportunity to grow your business and improve customer relationships on foot of valuable customer feedback. Permanent TSB did just that by transforming the…

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Caixa Bank centralizes back offices through automation

CaixaBank, S.A., a financial services company based in Valencia and Barcelona in Spain, uses the IBM Business Automation Workflow to centralize its back offices by automating its core processes. Read…

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Banco BAI augments compliance, employee, customer & stakeholder service

Banco Angolano Investimentos (BAI), a private bank in Angola improves compliance, increasing profits when it implements the IBM Digital Business Automation suite. Read more: https://ibm.co/37MKdvx …

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AECOM delivers infrastructure for today and tomorrow with IBM

AECOM, a multinational engineering firm in the US accelerates design processes by 99 percent, enhances process delivery control and improves its ability to manage changes when it implements IBM…

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