Search for tag: "watson assistant"

GM Financial + IBM: Watson Assistant를 사용하여 고객 질문에 답변을 제공하고 직원 업무 환경 개선

자동차 업계 선두 주자 GM의 금융 서비스 부문인 GM Financial에서는 Watson Assistant를 "또 다른 팀원"으로 간주하고 일상적인 고객의 질문에 답변을 제공하며 치열한 경쟁 속에서 직원의 업무 환경을 개선하도록 지원합니다. COVID-19 팬데믹 시기에, Watson Assistant는 실시간 채팅 요청의…

From  550009VBGX 550009VBGX on June 16th, 2021

通用汽车金融公司 +IBM:使用 Waston Assistant 回答客户问题,改善员工工作体验

通用汽车金融公司是汽车行业领导者通用汽车的金融服务部门,它将 Waston Assistant 视为 "另一名团队成员",帮助回答客户的常规问题,并在竞争激烈的环境中改善员工的工作体验。 在COVID-19期间,Watson Assistant 处理了 50-60% 的实时聊天请求,在没有人工干预的情况下解决了大约 90% 的问题。了解更多 IBM Watson…

From  50UQ6M3JSN 50UQ6M3JSN on June 15th, 2021

Case Opotti - Watson Assistant improved customer experience and lowered costs for OP Financial Group.

Opotti, a virtual assistant for OP Financial Group is powered by IBM Watson Assistant natural language processing technology from the cloud.

From  3100028KV4 3100028KV4 on March 26th, 2021

Using the Watson Assistant to find unscheduled sales orders for a customer - IBM Sterling Supply Chain Insights with Watson

By identifying these sales orders, you can prevent delays that might impact revenue and client satisfaction.

From  50MW51VE9W 50MW51VE9W on January 5th, 2021

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond - LA - CO-ES

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond - LA - CO-ES

From  CorpMkt-EiC-JY on December 4th, 2020

AI Watson으로 구현하는 스마트 컨택센터

코로나19가 확산되면서 비대면 서비스가 확장되고 재택 원격 근무가 현실화되는 등 기업의 언택트가 뉴노멀로 자리 잡았습니다.콜센터를 운영하는 기업은 기존 콜센터 환경이 아닌 AI 콜센터, 재택근무 콜센터 등으로 진화하고 있습니다. 본 세션에서는 IBM 국내 및 글로벌 사례를 포함하여 VoiceBot, Agent Assist 등의 영역별 사례와 기능을…

From  270007MK9V 270007MK9V on November 24th, 2020

UNEP unifies tools, processes, and talent to preserve the world’s beaches

As organizations look to harness the potential of AI, they need to use data from diverse sources, support best-in-class tools and frameworks, and run models across a variety of environments. Data and…

From  CHQMKT_Data_&_AI on November 19th, 2020

Meet the newest member of the team; Rosie.

Introducing England Rugby's AI virtual agent using IBM Watson Assistant (a.k.a. Rosie). www.ibm.com/rugby

From  2700078BSP 2700078BSP on November 10th, 2020

Call for Code 2020: Neco

参考资源:【Call For Code 2020 最佳解决方案】

From  550002EQVV 550002EQVV on September 16th, 2020

Meet Sam: This AI can help us protect our beaches

Marine litter presents an eyesore for beachgoers and doubles as serious threat to the environment. Learn how UNEP worked with the IBM Data Science and AI Elite team to adeptly measure the scale of…

From  CorpMkt-EiC-JY on September 2nd, 2020

Meet Sam: This AI can help us protect our beaches

As big as the ocean: The UN Environmental Programme unifies data to eradicate beach pollution Marine litter presents an eyesore for beachgoers and doubles as serious threat to the environment.…

From  CorpMkt-EiC-JY on September 1st, 2020

AI를 향한 여정: 이 여름 페스티벌에서 만나는 아름다운 미래

덴마크 스칸데르보르그 뮤직 페스티벌인 Smukfest는 8월 둘째 주말에 너도밤나무 숲속에 자리한 매혹적인 생태 마을에서 개최됩니다. Smukfest는 덴마크에서 가장 유서 깊고 가장 사랑받는 여름 페스티벌인데, IBM의 AI 사다리를 보여줄 쇼케이스로 진화했습니다. Cloud Pak for Data와 Watson OpenScale을 이용해 페스티벌…

From  550002BYYW 550002BYYW on July 21st, 2020

Siemens + IBM: Reducing CO2 with AI, blockchain and IoT LA - BR-PT

Working with IBM’s Data Science and AI Elite team, Siemens used Watson Assistant to build an interactive travel advisor for the BMW i8 to showcase how they could harness AI and Blockchain to…

From  CorpMkt-EiC-JY on May 29th, 2020