Search for tag: "virtual assistant"

Credible crisis communications demo

Watch our demo to find out the ways in which IBM is shaping the future of HR, helping clients with major talent transformations and and how to provide the best possible employee care. Learn how you…

From  270002CGGW 270002CGGW on April 9th, 2020 323 plays

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond

Sabine Scheunert, Vice President Digital & IT Sales/Marketing, Mercedes-Benz Cars, Daimler AG, and IBM Women Leader in AI honoree, explains how Mercedes infuses the client experience with AI from…

From  5500021X6T 5500021X6T on April 2nd, 2020 1,052 plays

eprimo : Using AI to augment the digital service experience for customers

Consumers leading a connected lifestyle expect instant service. If they don’t get it, they often switch to a competitor. This led eprimo GmbH, an energy discounter in Germany, to engage IBM…

From  270006MQHP 270006MQHP on March 10th, 2020 170 plays

Chatmantics: From concept to production in 3 months on IBM Cloud

Chatmantics develops virtual assistants to help call centers improve service, sales, and customer acquisition. By integrating IBM® Voice Agent with Watson™, on IBM Cloud, into its…

From  270006MQHP 270006MQHP on August 8th, 2019 137 plays

Virtual Assistant for Technical Support

The Virtual Assistant is one of IBM innovative technologies that helps improve customer experience. IBM Technology Support Services puts clients in the driver’s seat, enabling them to manage…

From  310001BB3W 310001BB3W on August 2nd, 2018 269 plays