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Running the PMSCUpdate71Apps.bat script

Running the PMSCUpdate71Apps.bat script - Additional links: This presentation is also available as PDF: pmscupdate71apps_bat.pdf

From  IBM Education Assistant on August 27th, 2015 2 plays

Upgrading Service Request Manager version 7.1 to version 7.2

Upgrading Service Request Manager version 7.1 to version 7.2 - Links embedded in this video (open in new tab): Slide 2: Service Request Manager Upgrade Guide Slide 3: For details, visit this site…

From  IBM Education Assistant on August 27th, 2015 16 plays

Upgrading Service Request Manager V7.1.1.5 to Service Request Manager V7.2

Upgrading Service Request Manager V7.1.1.5 to Service Request Manager V7.2 - Additional links: This presentation is also available as PDF: srm_install_advice.pdf

From  IBM Education Assistant on August 27th, 2015 3 plays

Configuring an escalation and communications template to send e-mails

Configuring an escalation and communications template to send e-mails

From  IBM Education Assistant on August 27th, 2015 9 plays

Setting up the document library for outgoing attachments

Setting up the document library for outgoing attachments

From  IBM Education Assistant on August 27th, 2015 1 plays

Setting up and using the e-mail listener

Setting up and using the e-mail listener

From  IBM Education Assistant on August 27th, 2015 23 plays

Using the e-mail listener and workflow to generate, query, update, and change the status of tickets

Using the e-mail listener and workflow to generate, query, update, and change the status of tickets - Additional links: This presentation is also available as PDF: srm_email_generate.pdf

From  IBM Education Assistant on August 27th, 2015 85 plays

How to create and configure Start Center Portlets

How to create and configure Start Center Portlets

From  IBM Education Assistant on August 27th, 2015 316 plays

How to add objects and attributes using Database Configuration

How to add objects and attributes using Database Configuration

From  IBM Education Assistant on August 27th, 2015 239 plays

How to create conditional security - part 2 of 2

How to create conditional security - part 2 of 2

From  IBM Education Assistant on August 27th, 2015 61 plays

How to create conditional security - part 1 of 2

How to create conditional security - part 1 of 2

From  IBM Education Assistant on August 27th, 2015 76 plays

How to edit screens in Application Designer

How to edit screens in Application Designer

From  IBM Education Assistant on August 27th, 2015 143 plays