Search for tag: "service management"

Getting started with IBM Service Management Unite

IBM Service Management Unite Enterprise Edition is a customizable service management user interface that provides dashboards to monitor and operate your mainframe environment. For more information,…

From  2700024GAM 2700024GAM on April 2nd, 2020 9 plays

New in IBM Service Management Unite V1.1.7

Service Management Unite V1.1.7 is generally available on Dec 06. It brings many new features and enhancements. For more information, see https://ibm.biz/smudocs

From  2700024GAM 2700024GAM on April 2nd, 2020 14 plays

Overview of IBM Service Management Unite Enterprise Edition

IBM Service Management Unite Enterprise Edition is a customizable service management user interface that provides dashboards to monitor and operate IBM Z® environments. For more information,…

From  2700024GAM 2700024GAM on March 26th, 2020 86 plays

Business Partner Winning Ideas... Making a difference with IBM Financing

Mike Thies, Manager IBM Software Practice, CDW talks about how IBM Global Financing helped build high added-value relationships with their customers. See how they use IBM Financing to engage CFOs and…

From  5055CFCUHQ 5055CFCUHQ on January 21st, 2019 29 plays

How to Deploy a Container-Based Private Cloud Behind the Firewall

Learn about a private cloud platform, deployed behind your firewall, that enables developers to easily modernize core enterprise systems.

From  27000231V0 27000231V0 on December 12th, 2018 0 plays

Webcast: Hybrid Cloud – Travel and Transportation at Warp Speed!

Learn about industrial market use cases about innovating in a multi-cloud world.

From  27000231V0 27000231V0 on December 12th, 2018 2 plays

Austrian Federal Railways (ÖBB) achieves 30-day ROI using IBM Tivoli Netcool OMNIbus

ÖBB needed to consolidate the management of a massive heterogeneous business services architecture.Using IBM Tivoli Netcool OMNIbus software improved service visibility and helped reduce the…

From  27000231V0 27000231V0 on October 3rd, 2018 17 plays

IT Performance Advisors delivers fast ROI using cloud-based IBM Tivoli software

IBM client-interview video from InterConnect 2015. IT Performance Advisors (ITPA) provides cloud-based performance monitoring, serving as a helpdesk extension for its customers. The company uses IBM…

From  27000231V0 27000231V0 on October 3rd, 2018 1 plays

TELUS improves fault monitoring and cuts costs with IBM Netcool

IBM client-interview video from InterConnect 2015. Canadian telco provider TELUS needed to improve fault monitoring and reduce business costs. TELUS uses IBM Netcool software to gain greater…

From  27000231V0 27000231V0 on October 3rd, 2018 6 plays

NovaTec automates cloud services with IBM Cloud Orchestrator

NovaTec CEO Albrecht Stäbler discusses how his company uses IBM Cloud Orchestrator to help customers accelerate service delivery.

From  27000231V0 27000231V0 on October 2nd, 2018 23 plays

Enfo deploys customer environments 90% faster with IBM

IBM® Cloud Orchestrator delivers the agility this managed service provider needs to meet its customers' demand for fast and reliable cloud-based service, server and application deployments…

From  27000231V0 27000231V0 on October 2nd, 2018 0 plays

VimpelCom automates service monitoring and delivery with IBM

Utilizing a range of IBM® Tivoli® performance and service management solutions, VimpelCom streamlines issue identification and resolution as it moves toward proactive and predictive system…

From  27000231V0 27000231V0 on October 2nd, 2018 2 plays

Transforming APM for DevOps

Establishing good monitoring practices is critical for enabling continuous delivery. Learn about best practices to transform DevOps with APM

From  27000231V0 27000231V0 on August 20th, 2018 7 plays

What's Keeping you Up at Night video

Issues that IT Operations Managers and Application Owners are concerned about are discussed in this video and IBM's IT Service Management portfolio is presented as a solution to customer needs. …

From  27000231V0 27000231V0 on August 20th, 2018 1 plays

Claranet reduces alarms by nearly 50 percent using IBM Netcool software

Managed services provider Claranet uses IBM Netcool Operations Insight software to efficiently manage its rapidly growing network. While doubling the size of its managed environment, Claranet used…

From  27000231V0 27000231V0 on August 20th, 2018 20 plays

Consolidated Communications achieves scalable network management with IBM

By implementing IBM software to manage a network spanning six states, Consolidated Communications saves an estimated $600,000 annually from operational efficiency gains.

From  27000231V0 27000231V0 on August 20th, 2018 7 plays