Search for tag: "service management"

Business Partner Winning Ideas... Making a difference with IBM Financing

Mike Thies, Manager IBM Software Practice, CDW talks about how IBM Global Financing helped build high added-value relationships with their customers. See how they use IBM Financing to engage CFOs and…

From  550001F4NQ 550001F4NQ on January 21st, 2019 14 plays

How to Deploy a Container-Based Private Cloud Behind the Firewall

Learn about a private cloud platform, deployed behind your firewall, that enables developers to easily modernize core enterprise systems.

From  27000231V0 27000231V0 on December 12th, 2018 0 plays

Webcast: Hybrid Cloud – Travel and Transportation at Warp Speed!

Learn about industrial market use cases about innovating in a multi-cloud world.

From  27000231V0 27000231V0 on December 12th, 2018 2 plays

Austrian Federal Railways (ÖBB) achieves 30-day ROI using IBM Tivoli Netcool OMNIbus

ÖBB needed to consolidate the management of a massive heterogeneous business services architecture.Using IBM Tivoli Netcool OMNIbus software improved service visibility and helped reduce the…

From  27000231V0 27000231V0 on October 3rd, 2018 8 plays

IT Performance Advisors delivers fast ROI using cloud-based IBM Tivoli software

IBM client-interview video from InterConnect 2015. IT Performance Advisors (ITPA) provides cloud-based performance monitoring, serving as a helpdesk extension for its customers. The company uses IBM…

From  27000231V0 27000231V0 on October 3rd, 2018 1 plays

TELUS improves fault monitoring and cuts costs with IBM Netcool

IBM client-interview video from InterConnect 2015. Canadian telco provider TELUS needed to improve fault monitoring and reduce business costs. TELUS uses IBM Netcool software to gain greater…

From  27000231V0 27000231V0 on October 3rd, 2018 2 plays

NovaTec automates cloud services with IBM Cloud Orchestrator

NovaTec CEO Albrecht Stäbler discusses how his company uses IBM Cloud Orchestrator to help customers accelerate service delivery.

From  27000231V0 27000231V0 on October 2nd, 2018 13 plays

Enfo deploys customer environments 90% faster with IBM

IBM® Cloud Orchestrator delivers the agility this managed service provider needs to meet its customers' demand for fast and reliable cloud-based service, server and application deployments…

From  27000231V0 27000231V0 on October 2nd, 2018 0 plays

VimpelCom automates service monitoring and delivery with IBM

Utilizing a range of IBM® Tivoli® performance and service management solutions, VimpelCom streamlines issue identification and resolution as it moves toward proactive and predictive system…

From  27000231V0 27000231V0 on October 2nd, 2018 2 plays

Transforming APM for DevOps

Establishing good monitoring practices is critical for enabling continuous delivery. Learn about best practices to transform DevOps with APM

From  27000231V0 27000231V0 on August 20th, 2018 6 plays

What's Keeping you Up at Night video

Issues that IT Operations Managers and Application Owners are concerned about are discussed in this video and IBM's IT Service Management portfolio is presented as a solution to customer needs. …

From  27000231V0 27000231V0 on August 20th, 2018 1 plays

Claranet reduces alarms by nearly 50 percent using IBM Netcool software

Managed services provider Claranet uses IBM Netcool Operations Insight software to efficiently manage its rapidly growing network. While doubling the size of its managed environment, Claranet used…

From  27000231V0 27000231V0 on August 20th, 2018 17 plays

Consolidated Communications achieves scalable network management with IBM

By implementing IBM software to manage a network spanning six states, Consolidated Communications saves an estimated $600,000 annually from operational efficiency gains.

From  27000231V0 27000231V0 on August 20th, 2018 6 plays

Royal KPN automates storage services with IBM Cloud Orchestrator

Leveraging IBM Cloud Orchestrator and other IBM software services Royal KPN provisions and scales its cloud resources and establishes management control of its cloud based storage resources …

From  310000UWKY 310000UWKY on June 13th, 2018 14 plays

Grow positive app reviews with IBM APM

Producing an application worthy of 5-stars and positive reviews requires hard work and dedication. Every app requires nurturing monitoring and rapid problem resolution to keep users happy and…

From  310000UWKY 310000UWKY on June 13th, 2018 5 plays

Consolidated Communications achieves scalable network management with IBM

By implementing IBM software to manage a network spanning six states Consolidated Communications saves an estimated $600 000 annually from operational efficiency gains. Learn more about IBM IT…

From  310000UWKY 310000UWKY on June 13th, 2018 14 plays