Search for tag: "salesforce"

Dreamforce: FritoLay + IBM Delivering Snackable Innovation

Through co-creation, agile methodology, and strategic technology implementation, Frito-Lay has transformed the way it operates and achieves its mission to deliver the best-tasting snacks in America.…

From  5500021X6T 5500021X6T on November 19th, 2019 14 plays

Marsh: Transforming proof of insurance with blockchain

Construction companies hiring contractors and gig workers require them to submit proof of insurance before beginning work. However, obtaining and submitting this proof can take days and even weeks…

From  270006MQHP 270006MQHP on June 18th, 2019 176 plays

Salesforce and IBM Announce Landmark Agreement

Two of the most important companies in technology — Salesforce and IBM — are coming together in a new partnership that will bring smarter data, at scale, to their customers. With Einstein…

From  0600009K90 0600009K90 on September 14th, 2018 23 plays

IBM Support Community: Open and manage cases (Chinese)

This video demonstrates how to open and manage cases in the IBM Support community that is available for select products.

From  5012EW5JYM 5012EW5JYM on June 6th, 2018 257 plays

Introducing the IBM Support Community: Search (Chinese)

This video demonstrates how to find solutions in the IBM Support community that is available for selected products.

From  5012EW5JYM 5012EW5JYM on June 6th, 2018 106 plays

Introducing the IBM Support Community: Forums (Chinese)

This video demonstrates how to use the IBM Support community forums that are available for select products.

From  5012EW5JYM 5012EW5JYM on June 6th, 2018 142 plays

Salesforce_UBX_Integration_demo

Integration between Salesforce and UBX

From  270004STYK 270004STYK on March 28th, 2018 133 plays

IBM Support with Watson

IBM is enhancing your experience with an improved self-service support platform that is illuminated by Watson.

From  5012EW5JYM 5012EW5JYM on November 3rd, 2017 289 plays

KCS in 5 Minutes

This video describes the concepts of Knowledge Centered Service (KCS): its origin, its steps, its benefits, and its implementation.

From  5012EW5JYM 5012EW5JYM on October 12th, 2017 4,269 plays