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Adjusting price and managing payments

Learn how to help customers with the price adjustments and payments for their orders by using the IBM Sterling Call Center (next-generation) application.

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Kraft Heinz connects products to consumers through intelligent workflows

Kraft Heinz delivers millions of products to consumers every day. The challenge: ensuring consumers get the right product at the right time. Kraft Heinz and IBM are working together to answer the…

From  chq_master_librarians