Search for tag: "management and platform"

Thumbnail for entry Chatmantics: From concept to production in 3 months on IBM Cloud

Chatmantics: From concept to production in 3…

duration 1 minute 35 seconds

Chatmantics: From concept to production in 3…

Chatmantics: From concept to production in 3 months on IBM Cloud

Chatmantics: From concept to production in 3 months on IBM Cloud

Chatmantics develops virtual assistants to help call centers improve service, sales, and customer acquisition. By integrating IBM® Voice Agent with Watson™, on IBM Cloud, into its…

client stories
voice agent
watson
voice gateway
cloud
management and platform
hybrid cloud integration
call centers
virtual assistant
ivr
english (u.s.)
en-us
#clientstoriesvalidated2023
ctas in draft
From  chq_master_librarians
Thumbnail for entry DATEV eG: Centrally managing 30 million IT events daily using IBM Netcool

DATEV eG: Centrally managing 30 million IT events…

duration 1 minute 32 seconds

DATEV eG: Centrally managing 30 million IT events…

DATEV eG: Centrally managing 30 million IT events daily using IBM Netcool

DATEV eG: Centrally managing 30 million IT events daily using IBM Netcool

DATEV eG provides software and IT services to tax consultants, lawyers, auditors, businesses and local governments across Germany. The organization uses IBM Netcool software, including IBM…

client stories
netcool
netcool operations insight
noi
management and platform
hybrid cloud integration
ops insights
ops management
english (u.s.)
en-us
#clientstoriesvalidated2023
ctas in production
From  chq_master_librarians