Search for tag: "it support"

IBM Technical Support Appliance preview

IBM provides TSA—a technical support solution designed to streamline IT inventory discovery and optimize systems availability. Unlike many competitors, IBM can provide virtually unparalleled…

From  5500021X6T 5500021X6T on July 1st, 2019 41 plays

Open Source Software can help you innovate faster

Discover the smart way to manage the increasing complexity of a commercial and community open source software ecosystem. Organizations are adopting enterprise IT solutions based on open source…

From  270007DJD9 270007DJD9 on January 9th, 2019 59 plays

CrushBank: Using machine learning to transform IT support

CrushBank partners with IBM to develop a cloud-based support application that uses the IBM Watson Rank and Retrieve service. This application enables the help desk personnel to quickly find the most…

From  270006MQHP 270006MQHP on September 10th, 2018 86 plays

Virtual Assistant for Technical Support

The Virtual Assistant is one of IBM innovative technologies that helps improve customer experience. IBM Technology Support Services puts clients in the driver’s seat, enabling them to manage…

From  310001BB3W 310001BB3W on August 2nd, 2018 82 plays