Search for tag: "it service desk"

Client success: What BRF learned by deploying an AI service desk

With 30,000 employees in locations around the world, Brazilian food company, BRF, manages a busy IT service desk. Hear how IBM's AI-powered service desk solution helps the BRF team lower call…

From  270002CGGW 270002CGGW on January 6th, 2020 2 plays

Solution demo: Workplace Support Services with Watson

See four typical user interactions with the solution, which uses analytics, cognitive technology and automation to drive outstanding IT service desk support experiences. ibm.biz/servicedesk

From  270007DJD9 270007DJD9 on May 3rd, 2019 59 plays

How AI-powered service desks outperform traditional IT service desks

In a world where teams are spread across the globe and constantly mobile, your employees need around-the-clock service desk support. IBM’s AI-powered service desk offering, Workplace Support…

From  270007DJD9 270007DJD9 on January 10th, 2019 35 plays