Search for tag: "ibm support"

Introducing IBM Call Home Web

This video introduces you to IBM’s web interface for viewing Call Home information. With IBM Call Home, your IBM systems can automatically report problems and status to IBM.

From  5012EW5JYM 5012EW5JYM on August 11th, 2017 74 plays

Using Content First

This video demonstrates how IBM Support is using content first to resolve client issues.

From  5012EW5JYM 5012EW5JYM on August 11th, 2017 10 plays

IBM Support with Watson: Submitting an electronic ticket

After you Submit a Service Request (SR), the Watson Retrieve and Rank service intercepts and analyzes your ticket.

From  5012EW5JYM 5012EW5JYM on May 31st, 2017 166 plays

Using Content First

This video demonstrates how IBM Support is using content first to resolve client issues.

From  IBM Education Assistant on December 13th, 2016 109 plays

A View of Support

Do you have questions about when to contact Support and what they can help you with? The Support organization is always available to help but this video describes the process in the hopes of…

From  120000DANV 120000DANV on June 28th, 2016 19 plays

IBM Platform Computing Support tools

This video demonstrates the IBM Platform Computing Support tools.

From  IBM Education Assistant on May 31st, 2016 57 plays

SocialMediaAggregatorR9

This video shows you how to see the latest social media content about your IBM products in the Support Portal. With Support Portal's Social Media Aggregator, it is easy to see the latest posts…

From  IBM Education Assistant on January 5th, 2016 28 plays

Accelerated Value Program features of the IBM Support Portal

This video demonstrates the added benefits that IBM Accelerated Value Program clients receive from the IBM Support Portal.

From  IBM Education Assistant on January 5th, 2016 113 plays

IBM Platform Computing: Viewing LSF jobs (RTM 9.1.3)

This video provides a tour of the basic features of the IBM Platform LSF Real Time Monitor (or RTM), which you can use to display and control the jobs that are running in your system.

From  IBM Education Assistant on December 14th, 2015 114 plays