Search for tag: "forrester"

Build once. Deploy Anywhere. Unlock the value of cloud.

IBM Fellows Hillery Hunter and Bala Rajaraman sit down with Dave Bartoletti from Forrester to discuss how companies are tackling digital transformation, the role hybrid cloud plays, and what…

From  5500021X6T 5500021X6T on November 6th, 2019 5 plays

Forrester Webinar: Next Gen Channel Opportunities In 2019

Learn how new technologies, buyers and business models are creating opportunities for Next Gen partners. Hear more in this podcast from leading Jay McBain, Principal Analyst - Channels, Partnerships…

From  270002WY2C 270002WY2C on May 29th, 2019 60 plays

Innovation with a secure, open and connected platform | IBM LinuxONE™

Sit down with Barry Baker, VP of Offering Management for IBM Z and LinuxONE, and guest speaker, Forrester Analyst Chris Gardner as they discuss why CIOs and CTOs are seeking new ways to operate and…

From  3100004B3M 3100004B3M on September 17th, 2018 35 plays

Learn How to Use Customer-Level Data to Shape Customer Journeys and Drive Loyalty

Firms aspire to the benefits of a customer journey focus but struggle to achieve them because of obstacles in four realms: approach, ownership, tools, and culture. A shift in focus from channels and…

From  50QHPYU842 50QHPYU842 on July 27th, 2018 8 plays

20 Years In: The State of the CX Profession

While CX professionals have finally reached the boardroom, they must pick up steam to master the tools, techniques & customers of tomorrow.

From  50QKF2525J 50QKF2525J on July 12th, 2018 84 plays