Search for tag: "design thinking"

Indosat reinvents the contact center with IBM

Indosat Ooredoo was seeking to enhance customer experience and agent productivity by embedding digital in all customer interactions. Indosat Ooredoo collaborated with IBM to modernize its contact…

From  270006MQHP 270006MQHP on October 15th, 2020 55 plays

Bestseller drives smarter apparel business decision with IBM

Partnering with IBM Services, Bestseller India used IBM® Garage™ methodology to develop Fabric.ai, India’s first AI-powered platform for the fashion industry. Fabric.ai derives…

From  270006MQHP 270006MQHP on October 9th, 2020 9 plays

ABM Investama drives efficiency with IBM Services and SAP

ABM Investama’s mining operations can be buffeted by volatile commodity prices and distribution challenges. To help flex production, cut waste and protect margins, IBM Services worked with ABM…

From  270006MQHP 270006MQHP on October 7th, 2020 6 plays

Method Minute: How to write a user story

In this episode we explain the fundamental steps of writing a good user story. User stories help product owners, architects, designers, and developers share a common understanding of how the team…

From  550005Q4KF 550005Q4KF on September 11th, 2020 3 plays

Asan Medical Center - IBM Services 를 통해 고객 서비스 및 운영 효율성 향상

고객 서비스를 향상시키고 효율성을 높이기 위해 Asan Medical Center (AMC)는 IBM 서비스와 협력하여 IBM Garage ™ 방법론을 사용하여 지능형 자동화를 통해 병상 할당 작업 및 입원 환자 예약을 자동화했습니다. 더 읽어보기: https://ibm.co/3h8Zds1 아산의료원은 지능형 자동화를 통해 최대 20분까지…

From  270006MQHP 270006MQHP on September 10th, 2020 5 plays

Syniverse: 블록체인과 IBM Garage가 만든 새로운 로밍 서비스 연계 및 비용 정산

Syniverse는 세계 최대 규모의 모바일 네트워크를 구축했으며, 5G 시대에 발맞춰 로밍 요금 처리를 위한 블록체인 솔루션 도입을 고민하고 있었습니다. IBM 블록체인 전문가와 검증된 IBM Garage 방법론을 통해 Syniverse와 IBM이 어떻게 성공적으로 PoC를 수행했는지 확인하시기 바랍니다. IBM Garage를 통해 스타트업처럼 빨리…

From  5500021X6T 5500021X6T on September 6th, 2020 3 plays

영국 의류업체 Matalan: IBM Garage를 통한 멀티채널 고객 전략 수립

영국 의류업체 Matalan은 데이터의 가치와 잠재력을 활용하기 위해 Matalan Garage를 도입하였습니다. IBM Garage를 통해 멀티 채널 고객 전략을 수립했습니다. Matalan이 IBM을 전사 혁신 파트너로 선택했던 2가지 핵심 이유에 대해 만나보시기 바랍니다.

From  5500021X6T 5500021X6T on September 6th, 2020 2 plays

The Climate Service + 利用IBM Garage交付客户价值

(TCS)的任务是将气候数据整合到金融决策中。TCS与IBM Garage合作,迅速扩大业务规模,以满足不断增长的需求。观察团队是如何在重大中断的情况下一起工作,让气候服务在企业中做好准备的。The Climate Service (TCS) is on a mission to integrate climate data into financial decision making. TCS…

From  5500021X6T 5500021X6T on September 4th, 2020 2 plays

Asan Medical Center embarks on a digital transformation journey with IBM Services

With a vison to become a Smart Hospital, Asan Medical Center (AMC) was seeking to improve customer service and operational efficiency through technology. AMC collaborated with IBM Services to…

From  270006MQHP 270006MQHP on August 27th, 2020 133 plays

Asan Medical Center collaborates with IBM Services to improve customer service and efficiency

Seeking to enhance customer service and drive efficiency, Asan Medical Center (AMC) collaborated with IBM Services to automate the bed allocation task and inpatient reservation through intelligent…

From  270006MQHP 270006MQHP on August 27th, 2020 129 plays

IBM Garage 개요: 기업의 문제점을 기회로 바꾸기

IBM Garage 개요: IBM Garage 방법론을 기반으로 한 애자일 워크숍을 진행합니다. 기업의 문제점을 중심으로 토론이 진행되고, 이 결과물을 바탕으로 기업이 성장할 수 있는 기회를 찾아냅니다.

From  5500021X6T 5500021X6T on August 27th, 2020 2 plays

The Climate Service: 코로나19 위기 속에서 온라인으로 IBM Garage 방법론을 적용한 놀라운 이야기

The Climate Service는 향후 80 년 동안 기후 변화의 재정적 영향을 모델링하고 해당 정보를 기업에 제공하여 위험을 완화하는 비즈니스 모델을 보유하고 있습니다. 필요한 데이터의 양은 엄청나기 때문에, 전례없는 확장성, 보안 및 상호 운용성을 갖춘 시스템이 필요합니다. 이것이 바로 IBM 특히 IBM Garage 방법론을 선택한 이유입니다.

From  5500021X6T 5500021X6T on August 20th, 2020 27 plays

IFFCO Tokio partnered with IBM Services to enhance customer experience with smarter solutions

Seeking to enhance customer experience and drive efficiency, IFFCO Tokio partnered with IBM Services to automate claim assessment using an AI-based solution. The solution helped reduce the claim…

From  270006MQHP 270006MQHP on July 16th, 2020 161 plays

La Trobe University + IBM: Journey to AI Audiogram

Journey to AI audiograms will be short quotes from clients, partners or analysts that reinforce the IBM supply chain point of voice or value proposition. They will be derivative assets created from…

From  5500021X6T 5500021X6T on June 24th, 2020 27 plays

Honda R&D revolutionizes automobile development using IBM Watson

Because of the complexity of today’s vehicles, many design problems that occur early in the development process don’t become apparent until the latter stages. This results in many costly…

From  270006MQHP 270006MQHP on August 8th, 2019 456 plays

Pioneering digital transformation “under the wing” with IBM and Apple

KLM knew that its ramp officers and coordinators responsible for airplane turnaround at the gate shouldn’t be trying to manage apps or wifi connections; they needed to focus on their job. KLM…

From  270006MQHP 270006MQHP on August 7th, 2019 529 plays