Search for tag: "customer service"

Voxo helping COOP transforming insights to actions.

Voxo is helping COOP transforming insights to actions by digitally analysing customer service calls. Voxo and IBM are partnering to deliver the service in IBM Cloud.

From  3100028KV4 3100028KV4 on February 19th, 2021 61 plays

Asan Medical Center - IBM Services 를 통해 고객 서비스 및 운영 효율성 향상

고객 서비스를 향상시키고 효율성을 높이기 위해 Asan Medical Center (AMC)는 IBM 서비스와 협력하여 IBM Garage ™ 방법론을 사용하여 지능형 자동화를 통해 병상 할당 작업 및 입원 환자 예약을 자동화했습니다. 더 읽어보기: https://ibm.co/3h8Zds1 아산의료원은 지능형 자동화를 통해 최대 20분까지…

From  270006MQHP 270006MQHP on September 10th, 2020 7 plays

Asan Medical Center embarks on a digital transformation journey with IBM Services

With a vison to become a Smart Hospital, Asan Medical Center (AMC) was seeking to improve customer service and operational efficiency through technology. AMC collaborated with IBM Services to…

From  270006MQHP 270006MQHP on August 27th, 2020 300 plays

Asan Medical Center collaborates with IBM Services to improve customer service and efficiency

Seeking to enhance customer service and drive efficiency, Asan Medical Center (AMC) collaborated with IBM Services to automate the bed allocation task and inpatient reservation through intelligent…

From  270006MQHP 270006MQHP on August 27th, 2020 330 plays

Zions Bancorporation Improves Customer Service with IBM Master Data Management

Learn About IBM MDM: https://ibm.co/2MzTlhl Learn About IBM MDM Express: https://ibm.co/2NP5pvq After a series of mergers and acquisitions, Zions Bancorporation sought a standardized, highly…

From  3100004B3M 3100004B3M on November 9th, 2018 19 plays

AI helps Lufthansa Connect to New Insights for Happier Customers

Lufthansa Group applies IBM Watson technology to analyze data about previous customer service engagements for insights that help agents answer current inquiries. “For Lufthansa, AI is so…

From  270006MQHP 270006MQHP on October 9th, 2018 840 plays

nib: Using AI to help expand healthcare coverage across New Zealand

nib leverages IBM Watson Assistant technology to develop Frankie, a virtual health insurance consultant. Frankie interacts with customers by responding to routine queries, this helps live agents…

From  270006MQHP 270006MQHP on September 18th, 2018 167 plays