Search for tag: "customer experience analytics"

Enghouse Systems IBM Watson Studio turns a cost center into a growth center

Vincent Mifsud, President of Enghouse Systems and Alex Black, Chief Technical Officer, explains how IBM Watson Studio helped change their call center into a growth center with data and analytics…

From  507NXHVS54 507NXHVS54 on June 28th, 2019 2 plays

Transformez vos données en actions avec Watson Customer Experience Analytics

Mettez les données à disposition de vos équipes pour des décisions plus éclairées avec Watson Customer Experience Analytics. Pour en savoir plus : …

From  50QHPYU842 50QHPYU842 on April 11th, 2019 4 plays

La clave para mejorar la Experiencia de Cliente

En este webinar analizaremos las ventajas que ofrece Customer Experience Analytics (CXA), la solución de IBM que permite monitorizar los canales digitales y mejorar así la experiencia…

From  50QHPYU842 50QHPYU842 on April 4th, 2019 35 plays

IBM Customer Experience Analytics Overview

IBM Customer Experience Analytics is the only solution that enables marketers to pivot seamlessly between quantitative and qualitative analytics to answer the what, why, where, when and how of…

From  50C290DHPS 50C290DHPS on December 14th, 2018 75 plays