Search for tag: "customer experience"

20번째 C-suite Study(Part 2) - 신뢰에 기반한 경쟁력 우위 확보

IBM은 2003년부터 수많은 고객 인터뷰를 통해 다양한 주제의 데이터를 수집하고 분석해 최고 경영진 보고서를 발간해 왔습니다. 본 동영상에서는 기업의 Data & AI 현주소 및 실제 사례를 살표봅니다.

From  550002C858 550002C858 on July 9th, 2020 0 plays

20번째 C-suite Study(Part 1) - 신뢰에 기반한 경쟁력 우위 확보

IBM은 2003년부터 수많은 고객 인터뷰를 통해 다양한 주제의 데이터를 수집하고 분석해 최고 경영진 보고서를 발간해 왔습니다. 이번에 발간된 20번째 보고서를 위해서는 데이터에 기반한 성공 전략이라는 주제로 98개국의 다양한 최고 경영진 13,500여분(한국 최고 경영진 204분 포함)을 대상으로 연구 조사를 진행했습니다. 본 영상에서는…

From  550002C858 550002C858 on July 9th, 2020 0 plays

20번째 C-suite Study - 신뢰에 기반한 경쟁력 우위 확보

IBM은 2003년부터 수많은 고객 인터뷰를 통해 다양한 주제의 데이터를 수집하고 분석해 최고 경영진 보고서를 발간해 왔습니다. 이번에 발간된 20번째 보고서를 위해서는 데이터에 기반한 성공 전략이라는 주제로 98개국의 다양한 최고 경영진 13,500여분(한국 최고 경영진 204분 포함)을 대상으로 연구 조사를 진행했습니다. 본 영상에서는 C-suite…

From  550002C858 550002C858 on July 9th, 2020 0 plays

Lufthansa – historia klienta

Historia klienta przedstawiająca współpracę między firmami Lufthansa, Apple i IBM iX

From  5500021X6T 5500021X6T on June 29th, 2020 7 plays

Lufthansa Delivers Premium Service with Apple and IBM

Working with Apple and IBM, Lufthansa created a suite of iOS apps for its Ground Ops team, addressing operational excellence and resulting in a smoother flying experience for all passengers.

From  5500021X6T 5500021X6T on June 29th, 2020 11 plays

Personalization Demystified: The Key to Better CX

Customer experience matters now more than ever. And with the data and technology to enable truly personalized, “segment of one” experiences, the pressure is on to give customers what they…

From  5500021X6T 5500021X6T on June 25th, 2020 2 plays

 Why IBM for Cognitive Care

Watch to learn about the expertise and experience IBM Services has with Cognitive Care Solutions to build smarter customer experiences and its relevance in today's environment.

From  5500021X6T 5500021X6T on May 29th, 2020 8 plays

Argyle + IBM iX Webinar: Activate Your Customer Experience North Star - In Times of Crisis and Beyond

Recording of a live podcast from IBM iX and third party partner Argyle on customer experience strategy.

From  5500021X6T 5500021X6T on May 7th, 2020 16 plays

Industriens Pension revolutionizes customer care with AI

Industriens Pension revolutionized their customer experience with artificial intelligence through IBM Watson technology. They have partnered with IBM on a two part solution, which includes a…

From  5500021X6T 5500021X6T on April 27th, 2020 29 plays

Iconic Brazilian soccer team eyes goal of transforming fan experience

Iconic Brazilian soccer team, Sport Club Corinthians Paulista, kicks off a broad-reaching effort to reinvent the experience of fandom for its supporters.

From  5500021X6T 5500021X6T on February 18th, 2020 14 plays

Finnair chooses IBM Watson AI to enable proactive decision making

Following the worldwide trend, today’s airline industry is becoming increasingly digital. Finnair chose the power of IBM Watson AI technology to accelerate its digital transformation and…

From  270006MQHP 270006MQHP on February 6th, 2020 297 plays

Etihad + IBM: Creating 5-Star Experiences

Etihad + IBM partnered to transform the most important part of an airline's business: better experiences.

From  5500021X6T 5500021X6T on November 20th, 2019 253 plays

Frito-Lay + IBM: Empowering employees and delighting customers

Frito-Lay's mission is to deliver the best-tasting snacks in America. In partnership with IBM, they have transformed the way they operate with the new Sales Hub and Snacks to You applications.…

From  5500021X6T 5500021X6T on November 19th, 2019 442 plays

Exceptional experiences designed by IBM iX and Adobe

Together, IBM iX and Adobe are an unbeatable match for delivering user-centric marketing and CX. The experiences we create are rooted in technology that simplifies internal marketing systems while…

From  5500021X6T 5500021X6T on November 8th, 2019 46 plays

IBM iX: The Human Side of your Bottom Line

This is an anchor video asset designed to launch the new iX campaign strategy: The Human Side of your Bottom Line. IBM iX designs experiences with humanity. Powered by technology, these experiences…

From  5500021X6T 5500021X6T on October 16th, 2019 479 plays

JR West: Using Cloud, AI and IoT to make infrastructure a services industry

JR West Group, a railway company in Japan, adopted IBM API Connect to offer its operations data as APIs to create open innovation, reduce service costs and improve productivity. Developers can embed…

From  270006MQHP 270006MQHP on October 11th, 2019 128 plays