Search for tag: "customer"

JR West: Using Cloud, AI and IoT to make infrastructure a services industry

JR West Group, a railway company in Japan, adopted IBM API Connect to offer its operations data as APIs to create open innovation, reduce service costs and improve productivity. Developers can embed…

From  270006MQHP 270006MQHP on October 11th, 2019 9 plays

The Digital and Cognitive Benefits of Moving Core Claims' Systems to the Cloud

The video talk about the Digital and Cognitive Benefits of Moving Core Claims' Systems to the Cloud.

From  500Y5HD1B0 500Y5HD1B0 on June 18th, 2019 7 plays

Japan Airlines onboards AI to change the customer travel experience

Japan Airlines has embarked on a mission to set a new standard for customer service: personalized travel recommendations based on customer information provided to the airline. The airline decided to…

From  270006MQHP 270006MQHP on June 13th, 2019 261 plays

MediaWorld uses IBM Watson Campaign Automation to put customers first

MediaWorld, Italy’s largest consumer electronics retailer, needed to realign its marketing model to put customer data at the center of its campaigns. After implementing IBM Watson Campaign…

From  270006MQHP 270006MQHP on May 13th, 2019 261 plays

Mehr Transparenz und weniger Unterbrechungen mit IBM Supply Chain Insights

IBM Supply Chain Insights kann Ihnen dabei helfen, Unterbrechungen mithilfe künstlicher Intelligenz zu vermeiden und die Gewissheit zu haben, künftig effektiver zu arbeiten.

From  5500011P87 5500011P87 on May 8th, 2019 3 plays

Weniger Komplexität bei B2B-Transaktionen mit dem IBM Supply Chain Business Network

In Unternehmensnetzwerken werden Tausende von Transaktionen durchgeführt. Die Notwendigkeit, die Lieferkette zu modernisieren und IT-Mitarbeiter zu entlasten, damit sie sich auf…

From  5500011P87 5500011P87 on May 7th, 2019 4 plays

Transformez vos données en actions avec Watson Customer Experience Analytics

Mettez les données à disposition de vos équipes pour des décisions plus éclairées avec Watson Customer Experience Analytics. Pour en savoir plus : …

From  50QHPYU842 50QHPYU842 on April 11th, 2019 4 plays

Watson Assistant for Marketing : Ceci n'est pas une démo

Watson Assistant pour le Marketing est un composant renforcé avec de l'IA présent dans de multiples solutions de Watson Marketing qui permet aux marketeurs d'analyser…

From  50QHPYU842 50QHPYU842 on April 11th, 2019 6 plays

La clave para mejorar la Experiencia de Cliente

En este webinar analizaremos las ventajas que ofrece Customer Experience Analytics (CXA), la solución de IBM que permite monitorizar los canales digitales y mejorar así la experiencia…

From  50QHPYU842 50QHPYU842 on April 4th, 2019 30 plays

Watson Campaign Automation – Demovideo (Vollversion)

IBM Watson Campaign Automation ist eine Hybrid-Cloud-Plattform, mit der Anbieter herausragende Kundenerlebnisse automatisieren können.

From  5500002G4Q 5500002G4Q on January 15th, 2019 5 plays

WCE Think Videos

Learn how IBM Watson Customer Experience Analytics (WCXA) takes customer analytics to the next level.

From  27000231V0 27000231V0 on January 10th, 2019 6 plays

The Power of Visibility: Are you ready to unleash your supply chain data?

Watch Gartner Analyst Christian Titze discuss the importance of Supply Chain visibility across business networks.

From  27000231V0 27000231V0 on January 7th, 2019 33 plays

Are You Keeping up with Your Customers Expectations?

Learn more about Watson Commerce in this exclusive webinar, part 1 of 3.

From  27000231V0 27000231V0 on January 4th, 2019 3 plays

Event Readiness Webinar

Join IBM as they discuss event readiness as we quickly approach this upcoming holiday season.

From  27000231V0 27000231V0 on January 4th, 2019 2 plays

Adopting Cognitive to unlock value for sales and marketing

Join Maria Winans where she discusses CMOs and sales leaders who use cognitive-enabled technologies today and the challenges they face.

From  27000231V0 27000231V0 on January 4th, 2019 21 plays