Search for tag: "core concept"

KCS: Sufficient to Solve

This video addresses one of the core concepts of Knowledge-Centered Service, or KCS. That concept is “Sufficient to solve”.

From  5012EW5JYM 5012EW5JYM on November 30th, 2017 2,082 plays

KCS: Leadership

This video talks about your leadership role in successfully implementing KCS across IBM.

From  5012EW5JYM 5012EW5JYM on November 30th, 2017 78 plays

KCS: Demand Driven knowledge

This video discusses the KCS core concept of Demand Driven knowledge.

From  5012EW5JYM 5012EW5JYM on November 30th, 2017 2,244 plays

KCS: Abundance

This video discusses the KCS core concept of Abundance.

From  5012EW5JYM 5012EW5JYM on November 17th, 2017 2,335 plays

KCS: Create Value

This video discusses the KCS core concept of Creating Value..

From  5012EW5JYM 5012EW5JYM on November 17th, 2017 2,330 plays

KCS: Assess value

This video looks at why it’s important to measure our knowledge activities.

From  5012EW5JYM 5012EW5JYM on November 3rd, 2017 2,135 plays

KCS: Collective Experience and Ownership

This video discusses two more core concepts in KCS: Collective Experience and Collective Ownership.

From  5012EW5JYM 5012EW5JYM on November 3rd, 2017 2,370 plays

KCS: Transformation and Continuous Improvement

This video explains how KCS uses a Double Loop process to ensure the continuous improvement of our knowledge content.

From  5012EW5JYM 5012EW5JYM on November 3rd, 2017 2,303 plays