Search for tag: "conversational ai"

This demo showcases the native integration between watsonx Assistant and NICE CXOne, from a builder perspective. The video highlights various capabilities including how to build in Actions (our…

A connection between your virtual agent and NICE CXone contact center solutions is easy to set up in watsonx Assistant. This integration will smoothly transfer customers from a chatbot interaction to…

このデモ・ビデオでは、生成AIとフェイス・ボットにより人間と会話しているようなリアルな顧客体験をご覧いただきます。ユーザーからの質問を音声で受け付け、その質問を使ってWatson Discoveryで取り込んだ文章を検索し、検索結果から生成AIであるNeuralSeekという製品で回答を自動生成し、ユーザーインターフェイスのアバターをWatson…

For a virtual assistant to reach its full potential and deliver personalized and effective experiences, it needs to be capable of integrating with just about anything, from digital channels to…

Get a preview of accelerated authoring capabilities in Watson Assistant. The demonstration shows how users can accelerate the process for building conversational flows using generative AI…

Get a preview of the new conversational search capabilities of watsonx Assistant. The demonstration shows how users can generate accurate, contextual conversational answers grounded in…

With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call…

Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.…