Search for tag: "cognitive support platform"

Open and manage hardware cases

This video demonstrates how to open and manage hardware cases in the IBM Support community.

From  550005NGVW 550005NGVW on September 23rd, 2019 300 plays

Introducing the new IBM Support Site for IBM i clients

Join IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: http://ibm.biz/IBMisupport.

From  550005NGVW 550005NGVW on August 15th, 2019 601 plays

Introducing the new IBM Support Site for IBM Z clients

Join IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: http://ibm.biz/Ztraining

From  550005NGVW 550005NGVW on June 17th, 2019 1,318 plays

Managing your IBM Customer Number (ICN)

This video demonstrates the steps to manage support access requests to your company’s Support account. It assumes that you are the account administrator.

From  550005NGVW 550005NGVW on November 26th, 2018 2,818 plays

Requesting access to your company's IBM Support account

This video demonstrates the steps to request access to your company’s Support account. It refers to the IBM Support site at http://www.ibm.com/mysupport.

From  550005NGVW 550005NGVW on November 26th, 2018 6,962 plays