Search for tag: "chatbot"

Case Opotti - Watson Assistant improved customer experience and lowered costs for OP Financial Group.

Opotti, a virtual assistant for OP Financial Group is powered by IBM Watson Assistant natural language processing technology from the cloud.

From  3100028KV4 3100028KV4 on March 26th, 2021

Goodbye Warteschleife: Mit Watson Assistant macht Vodafone WhatsApp zum KI-gestützen Kundenservice

Vodafone Deutschland revolutioniert mit TOBi die Digitalisierung des Kundenservice durch den Einsatz von WhatsApp in Verbindung mit der Intelligenz von IBM Watson.

From  3100028KV4 3100028KV4 on March 24th, 2021

#ThinkIsrael - What's New in Contact Centers: Upgrade Your Chatbot with Voice - Michal Henn, Digital, AI & Automation Service Line Lead, GBS, IBM Israel

What's New in Contact Centers: Upgrade Your Chatbot with Voice - How do you build a better bot? With customers demanding more than ever from today's contact centers, chatbots and virtual…

From  50WGYV6RAQ 50WGYV6RAQ on December 9th, 2020

Burguer King. Jornada da Transformação Digital. Change Experience 4

Marcia Baena, VP de Gente & Gestão do Burguer King e Popeyes Brasil, compartilha sua experiência de como foi suportar milhares de funcionário em um cenário de pandemia…

From  CHQMKT_Services on December 4th, 2020

AI chatbots in healthcare: where, why and how?

Artificial intelligence provides opportunities for virtual assistants, or chatbots, across many areas of health and care. Hear from the NHS how successful virtual assistant initiatives have impacted…

From  CHQMKT_Europe on December 2nd, 2020

Daimler + IBM: Uso do Watson Assistant para aprimorar a experiência do cliente e ir além - LA - BR-PT

Mercedes integra a experiência do cliente com a IA do IBM Watson e deixa o manual do carro no acostamento.
Acelere sua jornada para a IA: https://www.ibm.com/br-pt/analytics/journey-to-ai

From  CHQMKT_Cloud on December 1st, 2020

Digital transformation in healthcare miniseries. PART 2: Building data architecture, data sharing and transparency

As healthcare organisations build out and improve data strategy, key design principles to consider are focusing on actionable data, creating patient-centred data that's linked, and built on the…

From  CHQMKT_Europe on August 17th, 2020

Digital transformation in healthcare miniseries. PART 4: Using AI to drive value from data sets

Artificial intelligence can augment the role of humans in the healthcare environment, helping to manage complexity and free up time, but it can also provide new opportunities for engaging with…

From  CHQMKT_Europe on August 14th, 2020

Daimler + IBM: Mit Watson Assistant die Kundenerfahrung vorantreiben

Mercedes integriert KI von IBM Watson in die Kundenerfahrung und lässt das Autohandbuch links liegen. Beschleunigen Sie Ihren Weg zur KI: https://www.ibm.com/de-de/analytics/put-ai-to-work

From  CHQMKT_Europe on August 13th, 2020

Daimler + IBM: Uso de Watson Assistant para mejorar la experiencia del cliente y más

Mercedes fomenta la experiencia del cliente con la IA desde IBM Watson y deja el manual del vehículo en la cuneta. Acelere su camino hacia la IA:…

From  CHQMKT_Europe on August 13th, 2020

IBM Chat with Support for IBM i Products

IBM Chat with Support is a new way that Systems Support is using our Watson technology to help customers solve their issues with IBM i, IBM i on Cloud, WebSphere Application Server for IBM i, and DB2…

From  2000002DE7 2000002DE7 on August 7th, 2020

UBank + IBM: Disrupting the banking industry with IBM Watson

Lee Hatton, CEO of UBank, explains how they are a disrupter in the banking industry; adapting Machine Learning and AI to make a difference. Their Robochat answers 50,000 questions, improving…

From  CorpMkt-EiC-JY on June 8th, 2020

UBank: improving customer experience with AI chatbot

UBank is the first online-only bank in Australia. It used IBM Cloud Garage to conceive and plan its smart assistant, RoboChat, the minimum viable product of which the bank implemented with Watson…

From  CorpMkt-EiC-JY on June 5th, 2020

Credible crisis communications demo

Watch our demo to find out the ways in which IBM is shaping the future of HR, helping clients with major talent transformations and and how to provide the best possible employee care. Learn how you…

From  270002CGGW 270002CGGW on April 9th, 2020

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond

Sabine Scheunert, Vice President Digital & IT Sales/Marketing, Mercedes-Benz Cars, Daimler AG, and IBM Women Leader in AI honoree, explains how Mercedes infuses the client experience with AI from…

From  CorpMkt-EiC-JY on April 2nd, 2020

eprimo : Using AI to augment the digital service experience for customers

Consumers leading a connected lifestyle expect instant service. If they don’t get it, they often switch to a competitor. This led eprimo GmbH, an energy discounter in Germany, to engage IBM…

From  270006MQHP 270006MQHP on March 10th, 2020