Search for tag: "amanda mock"

How IBM VATS can improve IT support for agents and customers

See how artificial intelligence can free up time for IT staff and improve the support experience for customers.

From  5500021X6T 5500021X6T on December 4th, 2020 0 plays

Intelligent workflows: predictive, automated, agile and transparent

Let's talk about intelligent workflows. Workflows are how things get done in an organization, while intelligent workflows are predictive, automated, agile and transparent. By making more…

From  5500021X6T 5500021X6T on November 20th, 2020 40 plays

An intelligent platform puts State Bank of India customers first [Audiogram]

An intelligent platform puts State Bank of India customers first. Learn more in this case study - https://www.ibm.com/case-studies/state-bank-of-india/

From  5500021X6T 5500021X6T on November 19th, 2020 0 plays

How to automate with IBM Client Insights Portal

Learn how automation can help you free up time for your IT staff and improve the inventory tracking process in your data center.

From  5500021X6T 5500021X6T on November 18th, 2020 12 plays

Experience smarter personalization with IBM and Adobe

Personalization matters, now more than ever. Explore the future of personalization, designed and delivered by IBM and Adobe. Combining IBM's business design and data and analytics expertise with…

From  270007DJD9 270007DJD9 on November 16th, 2020 8 plays

The State of Salesforce Report 2020-2021: Special Edition Teaser Video

Learn how companies use Salesforce to grow their business during the uncertain state of 2020.

From  5500021X6T 5500021X6T on November 16th, 2020 61 plays

How Smarter Businesses Transform in an Uncertain World

Learn how a Smarter Business can excel during times of disruption by being built for change.

From  5500021X6T 5500021X6T on November 10th, 2020 121 plays

PayPal giving fund and IBM empower philanthropy with SAP S/4HANA Cloud

When its on-premises system could no longer keep up with growth, PayPal Giving Fund (PPGF) migrated its ERP platform to SAP S/4HANA® Cloud. Using a one-team, best practices approach, IBM and SAP…

From  5500021X6T 5500021X6T on November 3rd, 2020 84 plays

Emerge Smarter as you get back to work: Intelligent Cloudified Networks

This video covers on the key drivers and benefits of Network Cloudification. Also, learn how IBM can help you can transform your networks to deliver more customer value, reduce network costs and…

From  5500021X6T 5500021X6T on October 29th, 2020 7 plays

Unlock Your Contact Center AI with Salesforce Einstein​

5 in 10: 5 Tips to Improve Your Contact Center in 10 minutes Each 10-minute episode of this fast-paced, multi-part series will explore tips and tricks to innovate and deliver exceptional employee…

From  5500021X6T 5500021X6T on October 22nd, 2020 7 plays

Customer Experience First with Salesforce Service Cloud​

5 in 10: 5 Tips to Improve Your Contact Center in 10 minutesEach 10-minute episode of this fast-paced, multi-part series will explore tips and tricks to innovate and deliver exceptional employee and…

From  5500021X6T 5500021X6T on October 22nd, 2020 3 plays

Empower the Agent Experience with Twilio

5 in 10: 5 Tips to Improve Your Contact Center in 10 minutesTo improve the lives of agents, Tony Lama, Global VP of Contact Centers for Twilio, focuses on the power of involving your agents in…

From  5500021X6T 5500021X6T on October 22nd, 2020 4 plays

The Contact Center Landscape with ICMI

5 in 10: 5 Tips to Improve Your Contact Center in 10 minutesEach 10-minute episode of this fast-paced, multi-part series will explore tips and tricks to innovate and deliver exceptional employee and…

From  5500021X6T 5500021X6T on October 20th, 2020 0 plays

BRF + IBM: Simplifying Hybrid Multicloud Management

BRF S.A. is one of the largest producers of fresh and frozen foods in the world. The Brazilian company’s products reach 150 countries on five continents. BRF continues to grow worldwide, and as…

From  5500021X6T 5500021X6T on October 15th, 2020 313 plays

BRF + IBM: Simplifying hybrid multicloud management [Audiogram]

Learn how BRF got its hybrid multicloud management under control with help from IBM.

From  5500021X6T 5500021X6T on October 14th, 2020 34 plays

Driving Hybrid Multicloud Resilience With Automation

This Forrester report studies how organizations integrate resilience into their hybrid multicloud strategies and how far they are in automating their backup and recovery workflows.

From  5500021X6T 5500021X6T on October 14th, 2020 9 plays