Today’s IT environments are multivendor – and increasingly complex. Having been built up over time in response to different business needs and initiatives, these environments often function well – but with a price to be paid in service and support. Multiple contracts with multiple vendors are unwieldy. Money and effort is frequently wasted. A single partner handling all service and support is a far better approach.  In this Webcast, you will learn: •What’s required to provide global technical services and support;•What are the best practices for delivering high uptime for hardware software and networking equipment;•Why the ability to handle both mobile and desktop environments is important; •How a single partner saves time and money.