KONE launches a 24/7 Connected Services offering on IBM Cloud, which provides predictive maintenance for its elevators. The Connected Services offering helps deliver customer outcomes such as reduced equipment downtime, fewer faults and more detailed information about equipment performance and usage.
"Connected Services is really about using the new technologies like Watson IoT, and Analytics. These are the technologies that actually help achieve our customers promises around safety, transparency and intelligence. We’re actually able to take predictive actions on the elevators and escalators." Explains Samu Salmelin, Head of Services and Solutions R&D, KONE. #IBMClientVoices