A telecommunications provider in Brazil, Nextel runs a network that is growing in size and complexity every day. Using IBM Netcool Operations Insight software to monitor more than 25,000 network elements, Nextel reduced the time to respond to network incidents from 30 minutes to less than 5 minutes. The company is also incorporating IBM Watson and data from The Weather Company to achieve truly predictive network operations. Read more: https://ibm.co/2xJP5lg

“We have over thirty different vendors, over 25,000 network elements being monitored by Netcool… It was over thirty minutes to dispatch an incident and IBM and these solutions together helped us to reduce that to a couple minutes, lower than five minutes to get to the field,” explains Lucas Chaud, Network Operations Center Manager, Nextel.

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