The last best experience that anyone has anywhere, becomes the minimum expectation for the experience they want everywhere. Companies today cannot afford downtime which leads to future losses due to unsatisfied customers. Apollo Munich partnered with IBM Services to achieve 99% uptime for a seamless #customerexperience with cognitive #automation. See the full story here: https://ibm.biz/BdzeX4  #BreakthroughPartnerships  #IBMServices