Eni S.p.A., a global oil and gas company headquartered in Italy, uses IBM Netcool software to more efficiently manage a highly complex network of IT operations and services that spans 73 countries. Read more: https://ibm.co/2uELu9G
"We have reduced our mean-time-to-repair by 15%, we have reduced our operational effort in time by 10%, and we have reduced by 30% the number of open tickets." Explains Maria Greppi, Network Operation Center Manager, ENI S.p.A. #IBMClientVoices