Some governments have improved website user experience (UX) but may have not truly changed the way citizens interact with them. Citizens and residents expect a business-toconsumer (B2C) quality experience. IBM offers the iX Forms Accelerator for Adobe Experience Manager Forms to provide organizations with a fast and easy-to-use way to create, manage, publish, and update complex digital forms while integrating into backend processes, business rules and data. The IBM iX Forms Accelerator for Adobe offers a rich set of smart components and bespoke services which are scalable and have been successfully deployed within government industry.