DBS: Positioning for growth through process automation and a Center of Excellence
From 270006MQHP 270006MQHP on October 15th, 2018
DBS leverages IBM capabilities in building its CoE and developing RPA applications. The CoE helps standardize, document and govern its automation program. DBS now have clear guidelines on which tools and technical standards to use, when RPA is appropriate, when a process should be improved before automating, and how to manage RPA across the enterprise.
"The benefits of the CoE and the automation solution that we have is to actually reduce the risk to the bank, setting up standards, making sure you are automating the right processes in the right way and you actually reduce the costs of the delivery of automation through a lot of reuse of the objects that are actually developed." Explains Anand Singh Chandel, Senior Vice President, DBS Bank Ltd. #IBMClientVoices
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