CrushBank partners with IBM to develop a cloud-based support application that uses the IBM Watson Rank and Retrieve service. This application enables the help desk personnel to quickly find the most relevant technical support information to solve a problem.
"We needed a really powerful platform that could help us combine all information, compile it, and present it back to the endusers. And when we found Watson and saw what IBM was doing, we knew it would be a great fit for the solution we were building," explains David Tan, Chief Technology Officer, CrushBank. #IBMClientVoices
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