Artificial intelligence provides opportunities for virtual assistants, or chatbots, across many areas of health and care. Hear from the NHS how successful virtual assistant initiatives have impacted HR resources, public consultations and patient and citizen support during the pandemic. Our speakers also provide practical insights on how to get started, and things to consider when launching this type of initiative.

Andreas Haimboeck-Tichy, Director of the Healthcare and Life Sciences Business in the UK at IBM, speaks to Dr Peter Thomas, Director of Digital Innovation and Consultant Ophthalmologist at Moorfields Eye Hospital NHS Foundation Trust, Ellen Mossman, Deputy Director of HR at The Royal Marsden NHS Foundation Trust and Dr Phil Webb, Head of Value-Based Healthcare at Cwm Taf Morgannwg University Health Board.